Return & Refund Policy – Electro Mechanics

At Electro Mechanics, we stand behind the quality of our products and want our customers to be completely satisfied with their purchase.

1. Returns

• Items may be returned within 14 days of delivery.
• To be eligible for a return, items must be unused, in their original packaging, and in resellable condition.
• Certain items such as custom-made or special-order products may not be eligible for return.

2. Return Process

• Contact our support team at [your contact email or phone] to initiate a return.
• You will receive instructions on how and where to return your product.
• Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.

3. Refunds

• Once we receive and inspect the returned item, we will notify you of the refund status.
• Approved refunds will be processed to your original payment method within 7–10 business days.

4. Damaged or Defective Items

If you receive a damaged or faulty product, please contact us within 48 hours of delivery. We will arrange a replacement or refund at no additional cost to you.